What has been the most amazing aspect of the drastic lifestyle changes required by the COVID19 outbreak is the shift to going virtual.
We have witnessed service-based businesses like restaurants, construction, and so much more pivot to continue their service of customers but also work within the confines of the CDC requirements. Real estate professionals and industry partners have also been shifting their service offerings and one of the ways this has been achieved is through virtual home tours and video chatting services. What we want to know is how we can best serve you during this transition? What do you want to see in a virtual home tour? What can we do to further assist you?
Here is a list of “Lessons Learned” from your RE/MAX Capitol Property agents and some tidbits they plan to keep as a point of practice even after the pandemic concludes:
Suzy Meisner-Esquibel shared-
“I value communication and this is most certainly a strength of mine. Through this process, I have had to steward, my sellers, and buyers, through how to communicate their real estate goals and provide an abundant amount of detail because they cannot experience all of the home features themselves. I have done this using photos and video for aid. I also have been connecting them to others in my real estate network with a contact list to help provide them with valuable relationships to further assist them. These habits have proven to be effective through the decades but especially during this challenging time.”
Steve Prescott shared-
“I’ve learned that the key to serving is staying in touch with my team and clients in different ways. Zoom meetings, live video, facetime calls have all allowed our team to remain connected and engaged. This has helped us to support each other and remain peaceful and optimistic. It’s been amazing to watch our agents continue to work for their clients. The title companies and lenders immediately stepped up to ensure that our customers could close their transactions without delays or trouble. It has been inspiring.”
Amber Johnson shared-
Technology is now a necessity in Real Estate and also something I need to get way more comfortable with!
We are happy to answer your Cheyenne and Laramie County real estate questions with no obligation. Please feel free to reach out to one of our RE/MAX Capitol Properties agents at 307-635-0303 or online at cheyennehomestore.com.